Fran Brochstein
Family Law Attorney & Mediator


8978 Kirby Drive
Houston, TX 77054
View Map

(713) 847-6000 Voice
(713) 805-9591 Cell
(832) 415-0139 Fax
fran@familylaw4u.com


One of Houston's Best Family Lawyers -
Houstonia Magazine

One of Houston’s Top Lawyers/Mediators -
H–Texas Magazine

Member

Association for Conflict Resolution - Houston Chapter

Credentialed Distinguished Mediator
with the Texas Mediator Credentialing Association (TMCA)

Texas Association of Mediators (TAM)

Association for Attorney-Mediators

Academy of Professional Family Mediators


FAQs

What is Collaborative Law?
What is Mediation?
Links for Information
Disclaimer, Privacy Policy & Copyright
My Policy on Returning Phone Calls
Warnings about Emails and Cellular Phones

My Policy on Returning Phone Calls

  1. Domestic abuse is a very serious problem that I take very seriously.  I've lost 2 friends due to emotions going out of control - both were murder/suicides.

    If you are in danger, don't call an attorney - call 911!

    If you think you are in danger, call a shelter. Go on the internet and research the importance of a "safety plan". Please, please be careful. I can only help you if you are alive! Your life and your children's lives are worth more than any possession.

  2. I DO NOT identify myself when I return a telephone call. I will say something similar to "This is Fran returning your call." If you refuse to identify yourself, I will hang up. Be sure to let me know if it is alright to speak to anyone (male or female) that answers the phone.

  3. Be advised that I often return phone calls in the evening up until 9:00 p.m. If you don't want me to call you in the evening, let me know.

  4. If you want to receive a call early in the morning, it might be a potential problem. If I'm in court, I cannot make a phone call. If I'm driving, I won't answer my cell phone.

  5. Only give me phone numbers that are SAFE. If you don't want me calling and leaving a message on an answering machine, then don't give it to me.

  6. I do not hit "re-dail" on missed phone calls.  You MUST leave a voice mail message if you want me to return your call. 

  7. Most people have caller ID on their phones so be sure that it's alright for my name and phone number to appear on your caller ID.

  8. Please give me phone numbers that work. I can't return your call, if the phone has been disconnected or won't receive calls.

  9. I attempt to return all phone calls within 24 hours. If you don't hear back from me within 24 hours then call again.  

  10. Speak slowly and repeat your number twice. I cannot return your call if I don't have all the digits!

  11. Feel free to leave a detailed message and/or email me.  I now have direct email to my cell phone at fran@familylaw4u.com

12. You can text me on 713-847-6000 or 713-805-9591. 

 

Recommendations

Ms. Fran was very responsive to my needs, answered my complicated family law questions concisely, & put my mind at ease & referred me to a family law litigation attorney since she now no longer litigates. ...read more
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